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BANISH FATIGUE

When excess levels of Citrulline are present in the bloodstream (through supplementation), it signals your body to go into waste removal overdrive – increasing your body’s natural toxin-removal process through 100% natural means. Taken as a pre- or intra-workout supplement, Citrulline has been show in numerous studies to drastically improve endurance and boost recover efforts.*

~50% More Reps* A Spanish study in 2010 even found that participants using Citrulline were able to achieve 50% more bench presses reps when working to muscle failure then their counterparts who didn’t. Even after doing more reps than their competitors, weight lifters who used Citrulline reported less soreness and stiffness following their workouts.*

VASCULARITY, PUMP, AND INCREASED NUTRIENT DELIVERY

Citrulline is also a by-product of nitric oxide production – a vasodilator that increases circulation and blood flow. When elevated levels of Citrulline are available in your bloodstream, your body immediately starts making more arginine available for nitric oxide production.*

With increased NO (nitric oxide) levels, you’ll not only feel a better pump and look more vascular, but your muscles will receive more nutrients and oxygen – allowing them to grow and recover at heightened speeds.*

In short, Citrulline clears your body and muscles of toxins while leading to the conditions that could spur quick muscle growth, faster recovery, and increased strength.*

NutraKey has developed a Citrulline formula that’s been micronized for better absorption and uptake by your body. Unlike some other supplements that essentially pass through your body unchanged, NutraKey’s formula means that each serving will provide greater amount of bioavailable Citrulline for your body to consume – reducing fatigue and improving recovery in the most efficient and cost-effective way possible.*

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What happens if my tracking shows delivered, but I haven’t received my package? 
  • While we work with reliable carriers, occasionally, there are glitches on the carrier’s end. We recommend using your tracking information to check with your postal carrier for packages marked as ‘delivered’ that did not show up. If you are still have not been able to receive your package, please fill out the form on our page.

Only part of my order was delivered. What should I do? 

  • In an effort to get your purchase to you quickly, occasionally your order will be split into more than one shipment. Your shipping confirmation email with your tracking number should reflect what was shipped. You will receive a second email with new tracking for the rest of your order when it ships. If your order confirmation includes your whole order, but only some items arrive, please reach out to us by filling out the from on our Contact Us page. 

How do I track my order? 

  • An order confirmation and tracking number will be sent to the email provided at checkout. If no email was provided at checkout, an order confirmation and tracking number cannot be sent. 

When will my item be back in stock? 

  • The best way to stay informed is to sign up to our email and sms updates to receive notifications of items that come back in stock.

My product made me sick, can I return it? 

  • You may exchange the product for another product of equal or lesser value. For all exchanges, please use the contact from on our Contact Us page.

What are your hours of operation? 

  • Monday - Thursday 9:00AM to 8:00PM
  • Friday & Saturday  9:00AM to 8:00PM
  • Sunday 10:00AM to 6:00PM

Do you offer in-store pick-up?

  • No, we currently do not offer in store pick up at this time.

Do you deliver? 

  • Yes, we offer FREE shipping on every order over $75! 

Do you ship outside the US?

  • No, we do not at this time. 

When does my order ship? 

  • All orders have a 1-3 business day processing time from the date of your order confirmation and then will ship to you. 

How long will it take to get my order? 

  • Due to a lack of USPS staff, we are experiencing an increased delay in delivery times. But once your order ships, estimated time is 3-8 business days.

Do you ship to PO boxes or APO addresses?   

  • Yes & yes.

Can I change my shipping address? 

  • Yes, before we create the shipping label and you get a tracking confirmation, otherwise it will get sent to the original address. If the address provided was incomplete, it will be returned to the sender and we can reship to the correct address.

Why did my order get refunded? 

  • Some orders may be automatically refunded due to being out of stock.

Any other questions? 

  • Please reach out to us by filling out the form on our Contact Us page with any questions. Or Live Chat us on the bottom right corner from 9:00am - 7:00 pm MST.

Returns

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit on the following conditions:

  • All returns must be postmarked within thirty (30) days of the purchase date. 
  • Shipping costs are NOT included in return or exchanged products. 
  • All opened and used products that are returned within 7 days from the day they were delivered, will get a full refund in store credit. 
  • Items that are new with original tags and labels and in unused condition will receive a full refund. 
  • *To return an item, please email customer service at info@supplementxpress.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Supplement Xpress
Attn: Returns
RMA #
5360 N Mesa St 15
El Paso, Texas 79922

Refunds

  • After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 7 to 10 business days to appear on your credit card/bank statement statement, depending on your credit card/bank statement. We will notify you by email when your return has been processed.

Shipping 

  • Due to a lack of USPS staff, we are experiencing an increased delay in delivery times.
  • Orders under $99 will be charged a flat fee of $7.99 for shipping.
  • All orders over $99 will include FREE shipping.
  • An order confirmation and tracking number will be sent to the email provided at checkout. If no email was provided at checkout, an order confirmation and tracking number CANNOT be sent. 

For any more questions or concerns please visit our FAQ Page or email us at info@supplementxpress.com

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