What is Your Return Policy?

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new condition, unopened and unused.

RETURN PROCESS

To return an item, please email customer service at info@supplementxpress.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Supplement Xpress
Attn: Returns
RMA #
110 Montecillo Dr. Ste C
El Paso, TX 79912
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the customer service number below or email us at info@supplementxpress.com to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

9152315821
info@supplementxpress.com