A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
New other (see details)
A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. See the seller's listing for full details and description of any imperfections.
An item in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second. See the seller's listing for full details and description.
An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in the original packaging. See the seller's listing for full details.
An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See the seller's listing for full details.
An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.
For parts or not working
An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, items that are locked or can't be activated, or items missing essential components. See the seller's listing for full details.
Returns and Shipping Policy
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit on the following conditions:
- All returns must be postmarked within thirty (30) days of the purchase date.
- Shipping costs are NOT included in return or exchanged products.
- All opened and used products that are returned within 7 days from the day they were delivered, will get a full refund in store credit.
- Items that are new with original tags and labels and in unused condition will receive a full refund.
- *To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
5360 N Mesa St 15
El Paso, Texas 79922
- After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 7 to 10 business days to appear on your credit card/bank statement statement, depending on your credit card/bank statement. We will notify you by email when your return has been processed.
- Due to a lack of USPS staff, we are experiencing an increased delay in delivery times.
- Orders under $99 will be charged a flat fee of $7.99 for shipping.
- All orders over $99 will include FREE shipping.
- An order confirmation and tracking number will be sent to the email provided at checkout. If no email was provided at checkout, an order confirmation and tracking number CANNOT be sent.
For any more questions or concerns please visit our FAQ Page or email us at firstname.lastname@example.org
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.